FREE SHIPPING & SIZING

BIG DOG CHAINS® Free Shipping on Premium Dog Collars

📦 Free Shipping & Lifetime Resizing

Every BIG DOG CHAINS® collar comes with free shipping to USA & Canada, a lifetime warranty, free lifetime resizing, and a 30-day exchange period.

🎁 What's Included with Every Order

✓ Free Shipping (USA & Canada)
✓ Lifetime Warranty
✓ Free Lifetime Resizing
✓ 30-Day Exchange Period

🚚 Free Shipping Information

🇺🇸 United States

FREE SHIPPING

Carrier: USPS
Service: Tracked parcel
Delivery: 5-7 business days

Note: We are not responsible for unanticipated delays due to customs or courier issues once shipped.

🇨🇦 Canada

FREE SHIPPING

Carrier: Canada Post
Service: Tracked parcel
Delivery: 3-5 business days

No customs clearance required. Provincial and federal taxes collected at checkout.

🌍 Worldwide Shipping - $99.99 USD

Orders from outside USA and Canada have a shipping fee of $99.99 USD (costs may vary by location).

Carrier: DHL Express
Service: Tracked parcel
Delivery: 5-10 business days

Note: We are not responsible for unanticipated delays due to international customs or courier issues once shipped.

⚡ Express Shipping

Need your collar faster? Express shipping options are available at an additional cost.

✓ Carriers: DHL Express or Canada Post (depending on location)
✓ Delivery: 1-3 business days (most locations)
✓ Cost: Customer's expense, calculated at checkout

For more information, contact our customer support team at 1-888-862-3121 or info@bigdogchains.com

⚠️ International Orders Disclaimer

Duties and Taxes

Import duties, taxes, and brokerage fees are NOT included in the product price or shipping cost. These charges will be collected upon delivery by the carrier for certain packages.

✓ These charges are the recipient's responsibility
✓ We only charge the transportation fee
✓ Check with your country's customs office to determine additional costs

🔄 FREE Lifetime Resizing

Our resizing policy is simple. If your dog grows after you purchase your BIG DOG CHAINS® fitted collar, you can use our FREE lifetime resizing.

How It Works:

Ship your collar to our office in Montreal, Canada
Our team will resize it to the perfect fit
We'll ship it back to you

Shipping Coverage: Your first resizing return is sent back to you free of charge anywhere in Canada/USA. All further shipping charges must be covered by the customer.

For more information, visit our Dog Collar Sizing page.

🔄 Exchanges and Returns

BIG DOG CHAINS® maintains a no-hassle 30-day exchange and return policy. You can exchange or return your purchase, no questions asked, within 30 days of placing your order.

For more information, visit our Exchange and Return Policy page.